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Questions about plans, payments or the generator? Send us a message.
Email support
We usually reply within 24 hours, Monday to Friday.
support@descripti.comDidn't get your code?
Check your spam folder first, then email us with the address you used at checkout.
Request my codeAgencies & big catalogs
Need more than 5,000 products a month? Let's talk about a custom plan.
Contact salesQuick answers
How do I activate my access code?
Log in to your account, find "Have an access code?" on the overview, paste your code and click Activate.
My code says "expired"
Codes are valid for one month. Renew your plan from the pricing page to get a new one.
The generator says the AI is busy
Wait a few seconds and try again. If it keeps happening, email us.